OUTAGE RESOLUTION: SAMBA service unavailable – 2012/12/04 | Notifications | ITPulse
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What happened?
A server that facilitates remote file service via SAMBA experienced an issue.
Who was affected?
Some users across campus were affected by this outage.
What was the impact?
The affected users were not able to access their remote files through SAMBA.
What was timeline of the incident?
Start: 2012/12/04 14:20  – Users began reporting a problem with the SAMBA service.
2012/12/04 14:32 – IT support analysts began working on the issue.
End: 2012/12/04 – Service was restored.
This outage information is based on the information available to AICT at the time this alert was drafted.  More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.