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Unlock
CampusYour CCID is key.
Not sure what your CCID can do for you? Do you have problems with your CCID? Forgot your password?
Read More -
University
Wireless ServiceUniversity Wireless Service
Stay connected to all your internet applications—virtually everywhere on campus. Let's hook up your device.
Read More -
Discounts?
Free!?View the software catalogue.
We can keep you and your department up-to-date with the latest software—free or highly discounted!
We can keep you and your department up-to-date with the latest software—free or discounted!
Read More -
Video Hosting
& DeliveryThat's a wrap!
Now that your video is done, you can leverage the power of 3 video hosting and delivery platforms to share your creation!
Read More
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Academic Information & Communication Technologies
302 General Services Building | This email address is being protected from spambots. You need JavaScript enabled to view it. | 780.492.9400
Walk Ins: 8:00am – 4:00pm, Mon – Fri
Live Chat & Phone: 7:30am – 7:30pm, Mon – Fri
302 General Services Building | This email address is being protected from spambots. You need JavaScript enabled to view it. | 780.492.9400
Walk Ins: 8:00am – 4:00pm, Mon – Fri
Live Chat & Phone: 7:30am – 7:30pm, Mon – Fri
Chat Unavailable
Self-Help Toolbox:
- All
- FAQ
- CCID
- How To
- Printing
- Ticket
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24-48 hours for new CCIDs!Read More
After your CCID is created, some time is needed before you can access Bear Tracks. -
password.srv.ualberta.caRead More
Follow these steps to reset your CCID password. In some cases, you will need to visit us with photo ID! -
On the run?Read More
Learn to set up your Google account so you can access your mail and calendar on the go. -
Network PrintingRead More
AICT can set up and support ONEcard network printing across campus for various departments and faculties. -
How, When, and Why?Read More
This is the most reliable way for you to track your issue and our solution. Just fill one out at the following link!
ITPulse Latest Notifications
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May 2013
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CHANGE: Security Updates - 2013/05/16 -
OUTAGE RESOLUTION: Nortel PBX Phones – 2013/05/16 -
OUTAGE RESOLUTION: Intermittent UAlberta Website Issues – 2013/05/14 -
CHANGE: PBX Telephone Update - 2013/05/14 -
CHANGE: EPL IP Address Change - 2013/05/10 -
CHANGE: School of Business Network Switch - 2013/05/10 -
CHANGE: Library IP Address - 2013/05/09 -
CHANGE: Router Upgrade - 2013/05/08 -
CHANGE: Infrastructure Upgrade - 2013/05/08 -
OUTAGE RESOLUTION: Large Format Printing Services – 2013/05/06
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Almost all of the software that your students need – whether on campus or at a distance – can now be provided by a workstation accessible from a laptop.