OUTAGE RESOLUTION: Network Infrastructure Outage – 2012/11/26 | Notifications | ITPulse
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What happened?
Network infrastructure on the first floor of Assiniboia Hall experienced an issue.

Who was affected?
All users on the first floor of Assiniboia Hall were affected by this outage.

What was the impact?
The affected users did not have network connectivity.

What was timeline of the incident?
Start: 2012/11/26 09:09 - Users could not connect to the network in Assiniboia Hall.
2012/11/26 09:28 – IT support began investigating the issue.
End: 2012/11/26 17:33 – Service was restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.

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