Live Chat & Phone:(780) 492-9400 7:30am – 7:30pm Mon – Fri
The CCID assigned to you is for your personal use to access not only university resources and services, but your personal information and records as well. Do not allow anyone other than yourself to use your CCID. Never share your password with anyone. You are responsible and accountable for using your CCID in an ethical manner, which includes respecting the privacy and dignity of others. You must not use your CCID for illegal activity, profit-making activities, harrassment of others, copyright infringement, etc.
For more information, please read the Information Technology Use and Management Policy.
CCIDs are the property of the University of Alberta and are an integral part of the computing facilities provided by the university for students and employees to work and learn. The university will manage and operate the computing facilities in a manner that provides the security and integrity of computing activities, the privacy and confidentiality of information, and the ethical use of resources, information, and property. The university has the authority to investigate abuses of computing privileges and take the appropriate acction to resolve any violation of computing privileges.
There may be a range of problems, issues, or concerns you could encounter with the use of your CCID. The primary contact for assistance with your CCID is the Help Desk.
We can be reached by phone at 780-492-9400 or by email at