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What was happening?The links to the Large Format Printing (LFP) postscript drivers and tutorials (located on printing.ualberta.ca) were experiencing an issue.
Who is affected?Users needing the postscript drivers or tutorials for converting files for poster submission are affected by this outage.
What was the impact?The affected users were unable to access the postscript drivers or tutorials.
What was the current timeline of the incident?2013/09/09 16:20 – IT support is currently investigating this issue and will restore the service as soon as possible.
End: 2013/09/09 17:17 – The links to the Large Format Printing (LFP) postscript drivers and tutorials (located on printing.ualberta.ca) were repaired and service was restored.
This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.