OUTAGE RESOLUTION: UWS in Biological Sciences - 2014/08/19 | Notifications | ITPulse

OUTAGE RESOLUTION: UWS in Biological Sciences - 2014/08/19

What happened?
University Wireless Service (UWS) in the Biological Sciences Centre experienced a service disruption.

Who was affected?
UWS users in the Biological Sciences Centre were affected by this outage.

What was the impact?
Users were unable to connect to UWS.

What was the timeline of the incident?
Start: 2014/08/19 09:10 - A user reported an issue with connecting to UWS.
2014/08/19 09:20 - IT support analysts began working on the issue.
End: 2014/08/19 09:55 - Service was restored.

This outage information is based on the information available to IST at the time this alert was drafted. More information about this outage can be found at www.ist.ualberta.ca or by contacting the IST Help Desk at 780-492-9400 and will be added as it becomes available.