OUTAGE RESOLUTION: Sitecore Web Services are temporarily down - 2013/07/22 | Notifications | ITPulse

OUTAGE RESOLUTION: Sitecore Web Services are temporarily down - 2013/07/22

What happened?
The servers hosting the ualberta.ca website experienced an issue.

Who was affected?
Some users accessing ualberta.ca pages were affected by this outage.

What was the impact?
The affected users experienced temporary partial page loads and interrupted access to ualberta.ca websites.

What is the current timeline of the incident?
Start: 2013/07/22 21:00 – IT analyst is currently investigating this issue and will restore the service as soon as possible.

End: 2013/07/22 22:00 - Servers were restored.

This outage information is based on the information available to AICT at the time this alert was drafted. More information about this outage can be found at www.aict.ualberta.ca or by contacting the AICT Help Desk at 780-492-9400 and will be added as it becomes available.