OUTAGE RESOLUTION: HSLAS Server - 2013/07/08 | Notifications | ITPulse

Workshops

The HPC Computing Group has partnered with Research Data Management Week (May 4-8, 2015) to offer a workshop series designed to provide users of all levels with an overview of Compute Canada and WestGrid functions and opportunities.

More information is available on the workshops page.

OUTAGE RESOLUTION: HSLAS Server - 2013/07/08

What happened?
The server that provides network services for Health Sciences Laboratory Animal Services (HSLAS) experienced an issue.

Who was affected?
All HSLAS users were affected by this outage.

What was the impact?
Users were not able to access their network shares or log into their domain.

What was the timeline of the incident?
Start: 2013/07/08 12:14 – User called in to report a problem with their server.
2013/07/08 12:30 – IT support analysts began working on the issue.
End: 2013/07/08 12:40 – Service was restored.