OUTAGE RESOLUTION: Nortel PBX Telephones - 2013/08/21 | Notifications | ITPulse

OUTAGE RESOLUTION: Nortel PBX Telephones - 2013/08/21

What happened?
The Nortel PBX (Private Branch Exchange) telephones experienced an issue with the date displayed.
 
Who was affected?
All Nortel PBX telephone users on North Campus were affected.
 
What was the impact?
The affected telephones displayed the incorrect date of July 1, 2013.
 
What was the timeline of the incident?
Start: 2013/06/26 10:00 - Users reported an issue with the time displayed on PBX telephones.
2013/06/26 10:05 - The telephone vendor was notified and began working on the issue.
End: 2013/08/21 02:00 - Service was restored.